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Emenac! Bridging up the Gap between Customers and Businesses
Call Center Technology to Reduce Manual Processes Advanced Functionality to Route Callers to Right Direction Dealing with Shortage Capacity & Trained Agents? Emenac Helps Emenac Operates to offer end-to-end Customer Contact Solutions Call NowPricing
ECCS! A Collaboration of Technology & Professionalism with Practical Solutions
Multichannel Call Center to Contact all of Your Customers Unique Contact Center Propositions & Processes Set-up Flexible Call Agents & Services with Undeviating Dedication Inbound/Outbound Marketing Approaches to Tailor Your Needs Call NowPricing
Emenac Call Center Services! A Company Does Business in Your Way
Core Focus on Helping Businesses to yield High Revenue(ROI) Automate Business Marketing Process Across all Channels Unlock Potential Opportunities by Connecting your Customers Excellent Results from Inbound Sales To Outbound Marketing Call NowPricing
ECCS! A Future Ready Customer Contact Center with State-of-the-Art agents
85% Occupancy & Call Quality Monitoring Well Managed Off-line work & Virtualized Staff Utility Outrage or Disaster Strikes? We Never Shrink Sudden Call-volume Spikes! We Expect the Unexpected Call NowPricing

Multichannel Contact Center

Non-Stop Customer Support Services over phone and the web with Guaranteed 24/7 up-time

Business Call Answering Services Active and live agents answer your business calls in your company’s name in the fastest time possible
Call Center Services Call Center Services to double the count of customer interaction & conversion via inbound/outbound calls.
Non-Voice Customer Support Be active and center of your community with live web chat support, email reply and social media support.
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Get Started : Fast and easy steps

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Get quote and interview with agent

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What Makes Emenac Great
  • 90% Service Level
  • 85% Occupancy Rate
  • Productive Leadership
  • 90% Call Answering Rate
  • Minimum Threshold Taken
  • Sequential Agents’ Training
  • Proactive Quality Maintenance
  • 24/7 Operation & Call Handling
  • 43% Rise In Customer Retention
  • Precise & Reliable Infrastructure
  • 37% Growth In Sales Conversion
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Our Expertise Knowledge & Skills
  • Count Us in Catastrophic Failures
  • Full Featured Call Center Services
  • Services! Tailored to your Needs
  • Fully Equipped Blended Call Center
  • Multiline Phone & Support Systems
  • 24/7 Support On Preferred Channels
  • Industrially Adept & Flexible Agents
  • On-the-Go Agent Monitoring & Action
  • Well Managed & Scheduled Adherence
  • 85% occupancy & Highest Quality Score
  • Virtual lines to Handle Concurrent Calls
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Emenac! Future-Ready Customer Contact Center

Being Sub-Business Unit of Emenac Inc. “Emenac Call Center Services” has been standing high in the Call Center industry with the best profile of customer contact center services for the last decade.” We, at Emenac Call Center Services, believe in providing top notch contact center solutions across the globe. Our system is backed with highly organized infrastructures and back-up systems for smooth and hurdle-free operations around the clock.

Emenac being technically adaptable for all types of businesses and industries offer complete customer contact center solutions from the very first interaction to after-order technical support. We achieve that, by focusing on efficient customer experience with higher conversion rate and reduced idle time.  Emenac Call Center Services are mainly designed to help businesses to turn every customer interaction into positive business lead with a satisfactory experience as it’s the only point where any customer decides to make a purchase. ECCS never lets you skimp customers as our support services are aligned to eliminate waiting time while answering and routing them accordingly. In business, we follow a rule of thumb, “never let your customers wait”

Customer needs and demands are dynamic and they always want a prompt but proper answer to their queries. With our experienced staff of call center agents, we are ready to answer their calls by ensuring 24/7 business continuity. With diversity in functionality and services, Emenac offers blended call center services with flexibility in agents’ personality and infrastructure. Variety in customer support services enables us to radially support customers coming from all communication channels with zero hurdle. Emenac Call Center Services are designed to empower businesses by achieving exceptional rate of customer engagement on all communication channels as well as on social media platforms.

Our sustainable and future-ready technology incorporated with all recommended call center software makes us to offer great customer experience with better interaction through outbound/inbound sales, surveys, telemarketing, taking orders via phone calls, live chat, email or even from social media channels.

Get Work Done - From Anywhere
ECCS brings virtualized service based contact center solutions for businesses with “Free Range” & “Work & Travel Style” to operate and monitor from anywhere
Call Center Collaboration
Prospective collaboration of call center agents & software to answer all calls professionally and quickly with highest services level & voice quality.
Customized Amenities and Softwares
Tailored Call Center amenities and customized software to align services as per every clients’ specific needs to deliver first-rate customer experience.
Pricing & Packages
“Emenac Call Center Services” a single point of contact for all Call Center needs, start today and go with pay as you grow pricing model.
 
 
 
 
 
Make A Never Ending Story with Emenac!

Your customers are real people so why aren’t you offering them real customer experience? Let’s change the way people look at your company or product, it’s time to market. “Emenac Call center Services” brings made-to-order customer care and brand care solutions through call handling and web based customer support services for managing your brand reputation across all communication channels. Emenac takes extra measures to recruit competent brand specialists and rectifies them with selective but result-driven customer support tactics which are incorporated with latest call center technology just to make them more efficient and intelligent to convert every customer interaction into potential business lead.

Experts at “Emenac Call Center Services” believe that “there are thousands of ways to offer great customer services”. So we offer most recommended multichannel customer support services which are made to measure with the objective to check the immensity of outcomes including agents’ performance. Which helps us to change work style on time and be more result driven in Call Center industry. Allow us to serve your customers with well-practiced call answering services, outbound or inbound sales and live chat support services for efficient customer experience with highest customer conversion rate and customer loyalty in bonus.

With “always on” market rule, interaction of customers happen anytime anywhere and Emenac Call Center Services can be a blessing for all sizes of businesses with 24/7 up-time and nonstop customer support services via phone and the web. No customer will be ignored and no inquiry will be unanswered with honest as well as professional interaction.
ECCS engages your customers “on the go” and helps you stay connected 24/7.

Let Emenac Be your Voice!

  • End-to-end customer support Services
  • Flexible and scalable customer support services
  • Dedicated access lines to handle countless calls
  • Highest call quality score with recording & monitoring
  • Trusted operations with continuous coaching
  • Technical support to resolve issues over phone & email
  • Step by Step guide for streamlined interaction
  • 100% Operational transparency with timely discloser of information
  • Elevate Brands, product advocacy & value added sales
Enable better customer Experiences with Emenac
Lowest Abandon Rate
85% Agents’ Occupancy
90% Service Level
Highest QoX
Multi-line Phone Systems
5/5 Voice Quality
24/7 Support Services
Sequential Training Sessions
Silent Live Monitoring
Managed Workforce
Quality Assurance
Quickest After-call Work(ACW)