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Emenac Call Center! A One-Two Punch in Providing Customer Contact Center Services

Increase your business credibility with customers through clear call center process to achieve business objectives. “Emenac Call Center Services” brings fast, organized and well managed telemarketing along with customer support services to reach your message to your customers directly and let them access your business easily. ECCS helps you triple the number of customer interaction and double the count of your conversion rate through customer support services by following professional ethics and creating unique, but well-tailored call center services for all industries.

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Excellent Customer Support and Telemarketing Services with Highest Net Promoter Score (NPS)
Best-in-Class Contact Services
  • 37% growth in sales conversion
  • 43% rise in customer retention
  • 90% Service Level
  • Highest occupancy rate
  • Reduced abandonment Rate

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Call Center Best Practices
  • Assigned duties to handle call volume
  • Reduced operational costs
  • Live monitoring
  • Quality assurance
  • Call Recording for training purposes

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Under-Sieged Infrastructure
  • Latest software implementation
  • Zero probability of breakdown
  • Unified backup Systems
  • Preset Performance metrics
  • Power and predictive dialers

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Inbound or outbound? Emenac is proficient By Focusing on Customer Interaction & Satisfaction

Customer Contact Centers that offer multi-channel support services are normally considered to be cost centers, but Emenac Call Center Services are specifically designed to deal with different business sectors conveniently by focusing on predetermined goals with pay-as-you-grow pricing model. Our industrially adept Call Center agents work to bring valuable increase in company’s profit and notable reinforce in brands’ repute by getting highest customer conversion rate as well as loyalty.

Customers want to have great customer experience and Emenac Call Center Services are verbalized to drive greater customer interaction, satisfaction with lasting relationship. We offer a comprehensive range of customer support services which are tailored to your individual or business needs. It’s stress-free and economical to outsource call center services for inbound sales, outbound marketing, help desk and technical support services to us Because we love to cooperate with our customers to work out a suitable package of services for them.

Before starting to work on any inbound or outbound marketing campaign, our business specialists apply business intelligent research to gauge the latest business/product trends, demand in different areas or communities as well, and suggest the best inbound sale practices or outbound marketing strategies to get higher ROI within shortest time frame. With years of experience in call center industry, we offer industry specific call center agents and support services with proven skills to remodel the whole persona of your businesses by adding additional values to your products and support services.

Moreover here at Emenac Call center Services, you will be served with most convincing telemarketing services than expected because our expert outbound agents and lead generation specialists believe that “outbound marketing and telesales approaches are all about numbers of dialing contacts in a specified time period”. So, integration of predictive dialers, progressive and power dialers helped us to dial 50% more contacts which has increased our efficiency dramatically by maintaining call quality score.