19 C Trolley Sq, Wilmington, DE 19806-3355, United States.

24/7 Hours

Outsource Call Center Services to Allow Professional Experts to Handle Your Customers

Answering a phone call might be a challenge for many businesses but not for Emenac Call Center Services. With years of experience, we deliver best Call Center Services by investing industrially skilled agents and proven telemarketing strategies. Enlist Emenac for Complete Customer Contact Center Solutions needed to maintain customer loyalty, answering incoming calls, bring in more customers through telemarketing /outbound sales and to retain existing customers.

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A detailed training is required before answering the calls so that right information is provided to callers without wasting their time. Our edified phone operators are full of confidence and it is reflected in their voice that ultimately develop faith in your brand and build an everlasting relation.
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Every customer calls your customer support for different reasons and with different state of mind. Handling excited, furious, confused, angry and interested customers with calm and friendly manner require patience and flexibility to bend according to situation. Our emotionally intelligent phone operators handle every situation in a way to satisfy customers.
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Customer loyalty completely depends upon how good the company is successful in building healthy relationship with clients. This connection is only developed when you understand your customer’s point view and resolve the query. With this mind set our telephone operators picks up every call and gratify their grievance.

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Our Offers

Our Services

Our qualified professionals handle your confused and frustrated customers to satisfy them with appreciated customer support so that they speak positive about you company. Grow your business by retaining old customers by giving their call a value and providing exemplary answering services to all of their queries. We offer very economical packages to provide exceptional services that go way above the cost justification.

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Hire Professional To Experience Profound Contact Center Services And Up-Lift Your Business Reputation

It’s actually difficult to keep-up with rapid change in market and marketing trends but you could be missing out the biggest share of customers if you skip even a single marketing platform to advertise your product. This is practically true about telemarketing and outbound sales as they can enhance your sales volume dramatically and help you be active in marketing curve. For your better presence across all communication channels, Emenac helps you stay ahead in your market through its Call Center Services by providing excellent telemarketers to make outbound sales during off-peak season. Emenac offers customized call center solutions from basic call answering services to customized telemarketing services. In Short Emenac is a blended Call Center having agent flexibility to handle any of your calls and predetermined personality matrices to measure the performance of agents to maintain call quality score as well as customer conversion rate.

Recruit “Emenac Call Center” to get call answering services to offer assistance to clients for technical issues or product use, get customer feedback, appointment settings, order taking service with billing invoices, up-selling, cross selling, claiming processes and more inbound answering options. Expert Call attendants at Emenac help you get higher customer conversion rate by lowering order cancellation by making your day by day work easier with latest skill based technology recommended for redirecting calls to right departments or agents. We at Emenac ensure all incoming calls receive appropriate plus apropos response from experts so that none of your calls go unanswered. Here is the list of services we offer under answering services, you can opt for a set of services or the one which suits your needs best.

Non-voice customer support services or web enabled support services ideally designed for online businesses in which customers are being served by instant web support services, live chat and email or some times by using social media platforms. If you are looking for a partner to outsource customer support services as a company representative to handle customer inquiries over web-live chat, social media and email, “Emenac Call Center Services” offers you the best non-voice support solutions to deal with your customers’ needs. With Emenac, it’s not difficult to keep up with incoming inquires over all communication channels. We bring you latest marketing techniques to reach your customers so that you don’t miss out any potential customer coming from any side to your online store.

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Look At What Our Customers Say about Our Services

E call center services is the best contact center service provider in the USA— and our happy customer reviewed our services.

Enable Better Customer Experiences with Us

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Enjoy every callers’ details with well sorted data. We keep records of every caller ensuring security and maintenance.
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Our 100% US-based agents are locals with thick American accent that is very easy for your callers to understand.
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Generating leads by cold calling and answering calls to gratify the grievance. We offer one stop solution to all needs.
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Our latest technology, modern handsets and experience to control pitch of voice ensure crystal clear sound.
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To ensure satisfaction and non-stop operations our trained and skillful live agents are available 24/7/365.
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To keep up-to-date with new techniques and policy update, we provide regular training to our telephone agents.
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We keep record of every caller and every data. This data collection is available only to you to access and evaluate.
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To ensure full energy is pumped from all sides, our live chat, social media, and answering service teams work in coordination.
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Customized Answering Service empowers you to enjoy our services tailored to capture your individual necessities.