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Having a Hard Time Managing Overflow of Rush-Hour Calls? Hand them over to us!

Does your business hours inbound call flow, exceeds the limits of your in-house phone answering staff? Emenac Call Center Services can lend you a hand in the perfect resolution of your overflow call handling issues. Our offshore phone operators will take all your calls that your staff is too busy to answer, and add or subtract call handling agents as per need. We are also equipped to add phone lines if necessary. Spare all your callers the frustration of being under-treated on unattended with a superior, high quality call overflow answering service.

Free Setup & Easy Billing

From initial setup to system integration we don’t charged a penny and our monthly payment plans are smart

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Service Reliability

Friendliness and helpfulness and customized call answering services for positive business reputation

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Industry Specific Services

Associated with all business ventures, our knowledgeable service remains updated, always

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Satisfied Industries that have Engaged our Overflow-Handling Services

Emenac Call Center Services is providing the corporate stage with world-class overflow answering services.

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Rocking call center agents, Rave customer Reviews and reduced rates make us best in Call Center Industry
The Size or Nature of Your Venture won’t obstruct our flawless Overflow Handling Service

Whether you are a business or a customer care service, if your number of incoming calls exceed the number of live agents to answers those calls you need an outsource answering service through the work hours. And we recommend
Emenac Call Center Services.
Why? Because Emenac Call Center Services understand the kind of grinding you go under during business hours and how you are eager yet unable to address every caller with the best of customer service you have to offer so we are here to give you a hand in those peak-times and we promise to take care of your customers just as you would have done.

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Your Customers Deserve Better Than Hastily Botched Responses

When you are hassled with incoming calls and few agents to deal with them your calls will wither remain unanswered or be hastily answered which travel would down the road of any CRM nightmare, negative performance while journeying through customer abandonment and brand staining? Employing additional help will only enhance your customer support in those hours when you need to concentrate on business.

Emenac Call Center Services comes with range of packages to better suit your outsourcing needs

You can be a corporate giant or a small entrepreneur we will tailor our overflow answering service with varying pricing solutions as per your convenience. All business struggle while expanding and Emenac Call Center Services likes to create lasting relationships by helping business strengthen more than our profits so we are sure together we can come up with perfect business plan.

Nothing Beats Experience

Emenac Call Center services has been a member of the corporate world for over a decade. Our operation is a perfect blend of weathered entrepreneurship techniques and modern technology. We will not claim that we can anticipate every situation in advance because there are always firsts but we have grown enough to anticipate most of situations and handle them with professionalism and human touch.

Call Center Agents’ Empowerment

Emenac Call Center Services believes in empowerment of the call agents so we offer our agents trainings, incentives and flexible hours to counteract many challenges which are being faced by Call Center Industry. Our agent attrition rate is lowest because we retain employees by taking care of their physical and mental health and as a result our agents are enthusiastic, motivated to serve your customer with utter devotion as befits your brand image.

“Sign Up instantly & treat your customers with customer support experience of their lives”

Why Choose Emenac Call Center Services?

“We adapt the number of our agents to the number of calls you divert to us”

If you are getting heavy load of incoming calls and are thinking about hiring more heads to better handle the calls? Engaging Emenac Call Center Services will prove to more effective and efficient move. Since it will save you the trouble to train new agents and give them office space not to mention the absenteeism and extra cost.  Emenac Call Center Services employs expert agents who will ensure the highest customer retention rate you have attained yet. We provide world-class overflow handling services to all sorts and sizes of businesses.

Service through the Sun’s Cycle

Our agents in our offshore office will be working throughout the year regardless to conflicting time zones and holiday seasons.

High FCR Rates

Our First Call Resolution rates are higher because of the expertise of our agents which naturally makes us achieve higher customer retention rates.

Secure Correspondence

Any information extracted from client or customers remains strictly confined to relevant authorities alone. Our latest technology eliminates any security leaks.

Budget Efficient Pricing

We can adjust pricing to better fit your budget without compromising the quality of the service. We covet lasting terms over making profit.

File Upkeep

We record information and keep files updated as desired by our customers. All records are preserved and backed up for future references.

Maintain Call Recordings

All customer calls are recorded as they are attended so we can monitor the agent’s performance and we can extend those records to your business administration for any analysis of feedback or customer support service performance.

Minimal Queue Time

Everybody hates hold times so we make sure your customers do not have to wait long before they are totally satisfied. We believe in spoiling your customers with best possible customer support.

Match High Customer Expectations

No issue of customer is taken lightly at Emenac Call Center Services. We continuously opt to maintain our lead position in market and make your brand stand out in competition. Customers today have come to expect customer support that will make them feel cared for long after closing a deal. We proud ourselves on our highest customer retention rates and service level.

Call Us Today for a Call Center Experience like Nothing Before

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