19 C Trolley Sq, Wilmington, DE 19806-3355, United States.

24/7 Hours

Proficiently Answer Calls, Receive Messages, And Route Calls to Appropriate Party with Our Virtual Receptionist Services for Services Oriented Businesses

The managers of service based business are always occupied in visiting customers place, scheduling service, and handle customer’s complaints. The constantly ringing phone either lose the opportunity of sale or disturbs the managerial operations. The service providers are always in search of a competent and experienced virtual receptionist to receive call to resolve query, take messages, receive orders on phone or divert it the right department. Emenac Call Center Services offers exceptional virtual receptionist services for service provider businesses to answer incoming calls, schedule appointments, and meetings, faxing, invoicing, take customer review about service and handle other admin responsibilities to make sure every task is timely done in the most fitting manner. We are providing exceptional virtual receptionist services for service providers businesses to imprint corporate image on callers, make customer feel been valued, and gain an edge over all other similar service providers. The service providers are enjoying admirable virtual receptionist facility to make sure every call is received within three bells and callers are profoundly handled leaving marketing, financial and other manager focus on their core responsibilities.

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To Save Money and Time Ecommerce Businesses Render Our Virtual Receptionist Services

Service based business is a customer-centric business and each step adds value to your business. A friendly, polite and informative receptionist, providing ease to callers, initiate the journey of spectacular business impression. Minimum call pick up time, friendly and clear voice, right information, quick call routing and potential to follow instruction are the main requirements from a phone receptionist. Experience, professionalism, dedication and focus on operations are required to receive calls, provide information or divert them and look after other assigned tasks without muddling. Emenac Call Center Services provides end-to-end customer centric facilities with the help of our flexible virtual receptionists for service provider businesses to work according to your specific requirements. We are serving service providers with our trained virtual receptionist are edified to answer countless calls, compose documents, perform clerical tasks, keep a log of callers, proofread outgoing reports and sort important e-mails to make sure all the non-managerial responsibility are perfectly manager and timely accomplished. Our advance call distribution system and optimal resource utilization motivate us to give regular training, incorporation discipline and minimize neuroticism in our virtual receptionist that help service providers to gain rise their reputation, uplift the expectations of callers and make them feel valued.

Hire the Most Competent and Professional Virtual Receptionist from Emenac

Emenac Call Center Services has developed state of the art, precise and reliable infrastructure to provide non-stop and perpetually virtual receptionist services. Our strong point is our competent, energetic and focused agents, those are handpicked from around the world to produce the magic of eminent virtual services. We give incessant training, tutelage, and supervision to make sure the service provider companies enjoy target oriented 37% growth in sales, 85% occupancy in quality score, 77% reduction in waiting time with ability to handle concurrent calls, being flexible to adjust according to the situation to satisfy customers and 100% operational transparency to give service base businesses trust and peace of mind. Emenac Call Center Services has collaborated the technology and professionalism to give brilliant virtual receptionist services on the behalf of service providers. Our multichannel call center helps numerous customers to contact your business at a time, the propositions and processes set-up is enabling personal fitness trainer, grocery shopping and delivery, Makeup artist, Doula and birth coaching services, Private school application consultants, Elder companion and care providers, Pet sitting, Handyman service and home maintainers to offer relentless virtual receptionist facility. Outsourcing customer support helps service bases businesses to enjoy high yield with less cost and more benefits, unlock new potential opportunities to get connected with more customers, enjoy services of well-managed, disciplined, organized virtual staff with full responsibility of looking after your angry customers. We are using latest technology to bridge the gap between customers and service providers to call anytime, reach them through social sites, and get instant reply to emails. Our peerless virtual receptionist services reduce manual processes, advanced functionality and defined SOPs eliminate every chances of mistake, and continuous training to uplift their competency gives remarkable management of your business reputation.

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Look At What Our Customers Say about Our Services

E call center services is the best contact center service provider in the USA— and our happy customer reviewed our services.

Enable Better Customer Experiences with Us

experience
Enjoy every callers’ details with well sorted data. We keep records of every caller ensuring security and maintenance.
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Our 100% US-based agents are locals with thick American accent that is very easy for your callers to understand.
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Generating leads by cold calling and answering calls to gratify the grievance. We offer one stop solution to all needs.
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Our latest technology, modern handsets and experience to control pitch of voice ensure crystal clear sound.
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To ensure satisfaction and non-stop operations our trained and skillful live agents are available 24/7/365.
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To keep up-to-date with new techniques and policy update, we provide regular training to our telephone agents.
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We keep record of every caller and every data. This data collection is available only to you to access and evaluate.
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To ensure full energy is pumped from all sides, our live chat, social media, and answering service teams work in coordination.
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Customized Answering Service empowers you to enjoy our services tailored to capture your individual necessities.