19 C Trolley Sq, Wilmington, DE 19806-3355, United States.

24/7 Hours

Answer Your Business Calls and Manage Your Official Tasks with Virtual Experts Working Dedicatedly As Your Receptionist

Receptionist opts very much importance in forming the first impression on customers. Call pick up time, friendly and clear voice, right information, quick call routing and potential to follow instruction are the main requirements from a phone receptionist. Experienced, professional, dedicated and focused operator is required to receive calls, provide information or divert them and look after other assigned tasks without muddling. Emenac Call Center Services provides end-to-end customer centric facilities with the help of our flexible virtual receptionists to work according to your specific requirements. Our trained virtual receptionist are edified to answer countless calls, compose documents, perform clerical tasks, keep a log of callers, proofread outgoing reports and sort important e-mails to make sure all the non-managerial responsibility are perfectly manager and timely accomplished. Our advance call distribution system and optimal resource utilization motivate us to give regular training, incorporation discipline and minimize neuroticism in our virtual receptionist that help companies to gain rise their reputation, uplift the expectations of callers and make them feel valued.

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A detailed training is required before answering the calls so that right information is provided to callers without wasting their time. Our edified phone operators are full of confidence and it is reflected in their voice that ultimately develop faith in your brand and build an everlasting relation.
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Every customer calls your customer support for different reasons and with different state of mind. Handling excited, furious, confused, angry and interested customers with calm and friendly manner require patience and flexibility to bend according to situation. Our emotionally intelligent phone operators handle every situation in a way to satisfy customers.
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Customer loyalty completely depends upon how good the company is successful in building healthy relationship with clients. This connection is only developed when you understand your customer’s point view and resolve the query. With this mind set our telephone operators picks up every call and gratify their grievance.

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Hire Qualified Receptionist Working Virtually To Meet Yours and Customers’ Expectation

Technology is influencing every business and they are gaining competitive edge over other similar businesses. It has become immensely important to uplift their brand reputation, imprint an unforgettable first impression and create a personal connection right from receiving the call to seed the flower of satisfaction and rise your company above the competition. To greet callers in a professional manner with a silvery voice a trained and experienced receptionist is required. The evolution of technology has made it possible to outsource the receptionist services to the world best reputed agency. Emenac Call Center Services provides completely customizable and fully flexible virtual receptionist services to increase dependability, reduce business cost and shoot up the efficiency with the help of technology. We have a team of highly energetic male and female virtual receptionists that allow you to hand pick your favorite agent. With this facility, we ensure that trusted operations with continuous coaching are provided along with 100% operational transparency to give you peace of mind that your customers will be given a smashing reception and all other clerical tasks are performed in the most appropriate manner. We give core focus on personality development of our virtual receptionist by incorporating good communication skills, elevate their versatility, boost their confidence, surge accessibility, rise approachability, enrich self-motivation and make them proactive to ensure multitasking of receiving calls, organizing information and other duties are done properly.

Render virtual receptionist services to receive calls, divert to the concerned person, organize information, create schedules, update excel sheets, scheduling posts on social media and managing time. Avoid IVR to irritate your customer and greet your callers with live human receptionists to twist according to the situation and advocate your company. The first interaction of every business call is with the receptionist and behavior of your front desk phone operator means a lot in setting up the mood of calls. With this positive mind set, they are going to speak good about your company. To promptly complete the entire task and operate your business phone a skillful virtual receptionist is required to spread the good words about your company. Emenac Call Center Services is an adroit contact center working with the intention to create new avenues for business development. We have trained receptionists to perform their duties virtually by greeting callers and diverting them to the right person. These virtual receptionists are trained about diversified industries so that right information is provided to the callers and satisfaction with loyalty with your company. Our professional virtual receptionists use their expertise to meet the expectation of your customers, give them respect so make them feel valued and perform all the office tasks with full responsibility.

Emenac Call Center Services is recruiting businesses with professional virtual receptionists to receive calls, resolve queries and build their trust in a proficient manner to ensure maximum callers are impressed and converted into loyal customers. Our adroit receptionist works online and is ready to receive calls and guide customers to troubleshoot technical problems, inform them about products, guide them business policy, route calls to the dedicated department or take messages from vendors to make sure a comfortable environment is created and the caller is returned satisfied. We are offering eminent virtual receptionist services during office hours or even after office hours to respond to every phone call in a professional and friendly manner to satisfy customers by reassuring their hesitations. These happy and satiated customers will refer to your business in their vicinity and ultimately boost the market share to an unexpected level. Create a good branded image in the mind of your customers by responding to every call through efficient reception, by agent at Emenac Call Center Services.

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E call center services is the best contact center service provider in the USA— and our happy customer reviewed our services.

Enable Better Customer Experiences with Us

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Enjoy every callers’ details with well sorted data. We keep records of every caller ensuring security and maintenance.
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Our 100% US-based agents are locals with thick American accent that is very easy for your callers to understand.
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Generating leads by cold calling and answering calls to gratify the grievance. We offer one stop solution to all needs.
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Our latest technology, modern handsets and experience to control pitch of voice ensure crystal clear sound.
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To ensure satisfaction and non-stop operations our trained and skillful live agents are available 24/7/365.
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To keep up-to-date with new techniques and policy update, we provide regular training to our telephone agents.
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We keep record of every caller and every data. This data collection is available only to you to access and evaluate.
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To ensure full energy is pumped from all sides, our live chat, social media, and answering service teams work in coordination.
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Customized Answering Service empowers you to enjoy our services tailored to capture your individual necessities.