19 C Trolley Sq, Wilmington, DE 19806-3355, United States.

24/7 Hours

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Step 1 Select the Service Best Suits You
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Step 2 Fill up the Requirement Form
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Step 3 One-on-One interview with agent
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Step 4 We are all Set to Start
Company Goal

We are the most trusted contact center company in United States because of

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Our Offers

Our Services

Our qualified professionals handle your confused and frustrated customers to satisfy them with appreciated customer support so that they speak positive about you company. Grow your business by retaining old customers by giving their call a value and providing exemplary answering services to all of their queries. We offer very economical packages to provide exceptional services that goes way above the cost justification.

Outsource Call Center Services to Save Money and Gain Much


The competition with local and international business is elevated to a point where every small addition in your customer service gives you an edge to win the contention. The entrepreneurs face constant and never-ending struggle to satisfy customer providing extra values along with product. Hence, those who cannot see the proverbial forest through the trees, suffer a slow and inevitable death in this cut throat competition. Amazon, Zappos, Apple and other corporate bellwethers, all harbored the bedrock understanding that it's the customer above all else. Every individual or corporate business communities who are serious about making considerable headway know exactly the importance of customer service. Therefore every business delve to provide up to the expectation contact center services so that their customers feel the value with freedom to call any time, immediately provide precise and explicit information, assist in trouble shooting problem and escort online purchasers in shipping so that they always prefer your brand upon all other suppliers. The efficiency, etiquettes, communication skills, ability to handle annoyed customer and potential to change the perception about business is required in a customer support agent so that the customers always come back for repurchase. Emenac Call Center Services is well aware of the importance of customer service therefore we have handpicked most responsible, quick learner, and optimistic call center agents to help organization in reputation management, improve customer satisfaction level, increase sales conversion rate and enjoy cost benefit. We are offering splendid call center outsourcing services to increase company’s revenue with sublime customer service. Outsourcing contact center services is facilitating businesses to provide exceptional omni-channel service with single number for type of concerns like order placement, highlight problem, trouble shoot technical error, take suggestion and get updates about delivery and company policy. This exceptional opportunity is helping company to let experienced, trained and dedicated personage to handle your customers, while business saves hundreds of thousand dollars by not developing in-house set up and pin point focusing on business’s core functions.


Emenac Call Center Services has developed state of the art, precise and reliable infrastructure to provide non-stop and perpetually contact center services. Our strong point is our competent, positive energy and focused agents; those are handpicked from around the world to produce the magic of eminent customer service. We give incessant training, tutelage, and supervision to make sure the business enjoys target oriented 37% growth in sales conversion, 85% occupancy in quality score, 77% reduction in waiting time with ability to handle concurrent calls, being flexible to adjust according to the situation to satisfy customer and 100% operational transparency to give business trust and peace of mind. Emenac Call Center Services has collaborated the technology and professionalism to provide brilliant answering services on the behalf of businesses. Our multichannel call center helps numerous customers to contact your business at a time, the propositions and processes set-up is enabling ecommerce and service base business to offer relentless customer support facility. Outsourcing call center services help businesses to enjoy high yield with less cost and more benefits, unlock new potential opportunities to get connected with more customers, enjoy services of well-managed, disciplined, organized virtual staff with full responsibility of looking after your angry customers. We are using latest technology to bridge the gap between customer and businesses to call anytime, reach them through social sites, and get instant reply to emails. Our peerless telephone answering services reduce manual processes, advanced functionality and defined SOPs eliminate every changes of mistake, and continuous training to uplift their competency gives remarkable management of your business reputation.

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Look At What Our Customers Say about Our Services

E call center services is the best contact center service provider in the USA— and our happy customer reviewed our services.

Enable Better Customer Experiences with Us

experience
Enjoy every callers’ details with well sorted data. We keep records of every caller ensuring security and maintenance.
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Our 100% US-based agents are locals with thick American accent that is very easy for your callers to understand.
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Generating leads by cold calling and answering calls to gratify the grievance. We offer one stop solution to all needs.
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Our latest technology, modern handsets and experience to control pitch of voice ensure crystal clear sound.
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To ensure satisfaction and non-stop operations our trained and skillful live agents are available 24/7/365.
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To keep up-to-date with new techniques and policy update, we provide regular training to our telephone agents.
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We keep record of every caller and every data. This data collection is available only to you to access and evaluate.
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To ensure full energy is pumped from all sides, our live chat, social media, and answering service teams work in coordination.
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Customized Answering Service empowers you to enjoy our services tailored to capture your individual necessities.