Being Sub-Business Unit of Emenac Inc. “Emenac Call Center Services" has been standing high in the Call Center industry with the best profile of customer contact center services for the last decade.” We, at Emenac Call Center Services, believe in providing top notch contact center solutions across the globe. Our system is backed with highly organized infrastructures and back-up systems for smooth and hurdle-free operations around the clock.
Emenac being technically adaptable for all types of businesses and industries offer complete customer contact center solutions from the very first interaction to after-order technical support. We achieve that, by focusing on efficient customer experience with higher conversion rate and reduced idle time. Emenac Call Center Services are mainly designed to help businesses to turn every customer interaction into positive business lead with a satisfactory experience as it’s the only point where any customer decides to make a purchase. ECCS never lets you skimp customers as our support services are aligned to eliminate waiting time while answering and routing them accordingly. In business, we follow a rule of thumb, “never let your customers wait”
Customer needs and demands are dynamic and they always want a prompt but proper answer to their queries. With our experienced staff of call center agents, we are ready to answer their calls by ensuring 24/7 business continuity. With diversity in functionality and services, Emenac offers blended call center services with flexibility in agents’ personality and infrastructure. Variety in customer support services enables us to radially support customers coming from all communication channels with zero hurdle. Emenac Call Center Services are designed to empower businesses by achieving exceptional rate of customer engagement on all communication channels as well as on social media platforms.
Our sustainable and future-ready technology incorporated with all recommended call center software makes us to offer great customer experience with better interaction through outbound/inbound sales, surveys, telemarketing, taking orders via phone calls, live chat, email or even from social media channels.