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Ascendancy of risk-minimizing infrastructure

Our well-planned infrastructure ensures hindrance-free operations
for inbound as well as outbound call center projects

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10 Reasons to Start With Emenac

  • Competitive Pricing
  • 24/7 Call Handling
  • 90% Service Level
  • Minimum Threshold Taken
  • Precise & Reliable Infrastructure
  • 37% growth in sales conversion
  • Proactive Quality Maintenance
  • Daily Calls' Reporting
  • 43% rise in customer retention
  • Productive leadership

Emenac Call Center Services has put latest VoIP systems to use, integrating cloud systems with its phone network. Therefore, as customers dial numbers local to their location, Emenac Call Cater Services is able to receive calls in Pakistan from around the world. We use numbers local to customers for inbound as well as outbound calling

Emenac has placed UPS, high-powered generators and FES systems in order to power all of its departments at all times. This ensures uninterrupted power supply and hence, unhindered operations. Our electricity backup plan has been designed to meet all sorts of challenges.

The call center at Emenac can hold a large number of agents and can run multiple projects at the same time. For a new project, the company can arrange up to 500 agents as per the current situation. All projects are run perfectly without disturbance.

The online communication system used by Emenac Call Center Services involves numerous techniques such as Emenac ID, CRM, telephone, email and chatting etc. All of these methods of communicating ensure hindrance-free and effective communication between the company’s management or the teams and the clients as well as individuals within the company

Emenac provides 24/7 services for its clients so that they are available to their customers at all times. In turn, a good brand image is created and customer retention increases. We work in different shifts, taking excellent care of the quality of services.

The leadership at Emenac Call Center Services is working towards creating excellent working conditions within the office so as to perfect the environment for outbound as well s inbound call center projects. This ensures happy employees who work well and result in satisfaction of our clients