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EXCEPTIONAL SERVICE

Why Hire Our Emergency Call Answering Service?

Our 24 hour emergency answering service benefits your business immensely. Our trained operators manage urgent calls with unmatched compassion. We provide accurate information to your customers and enable a quick response from your team by dispatching urgent calls to the right people. You can trust us to become an extension of your business, professionally answering calls according to your protocols. Our team is here to support you 24/7/365.

  1. 24/7 availability
  2. Call screening
  3. Message taking
  4. Compassionate operators
  5. Customized scripts
  6. Software integration
  7. Emergency dispatching
  8. Real-time notifications
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OUR BENEFITS Importance of an Emergency Response Answering Service

Emergency answering services can make or break your business. If your customers rely on your support during crucial times and don’t get it, they very rarely ever return to your brand. To avoid losing valuable customers, utilize our empathetic operators who treat your customers like their own and work dedicatedly to resolve their issues.

The Best Emergency Answering Service!

Hear it from our happy customers – Emenac CCS provides the best answering services! Join us to become a part of our happy clientele!

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I am absolutely amazed by how well young agents are able to handle my business calls and boosting sales. Truly a top-notch answering service! I look forward to doing business with Emenac CCS again. All of their agents are committed to provide exceptional service.

Ben Hurley Client

I’m really impressed by the exceptional services provided by Emenac CCS. Their whole team is extremely competent and reduced customer complaints in a short amount of time. Really satisfied with their marvelous work. Outsourcing answering services to Emenac CCS is highly recommended!

Susan Mayer Client

Your team of customer care representatives did their work with immense dedication that is reflected in the number of my satisfied customers. So impressed by the dexterity of the agents to handle such a large number of calls.

ED Roberts Client

My tax consultation business wasn’t in a position to hire a dedicated customer service. Luckily, I found Emenac CCS. Not a single customer has complained about my customer service in a whole year! Happy to work with them and will continue to outsource my customer care services to them. Professional services and competent staff. They deliver what they promise.

Jean Morris Client

OUR PROCESS Register to Emenac’s Emergency Answering Service

Sign up to our affordable answering services through a quick and guided process. Our team comprehends your requirements before setting up a plan for you. Once your calls are diverted to us, our dedicated agents promptly answer them following your set guidelines.

STEP 1

SIGN UP WITH US

STEP 2

YOUR CUSTOMER CALLS

STEP 3

WE ANSWER

LOYAL CUSTOMERS

Create a Reliable Brand with 24 Hour Emergency Answering Service

As a business owner, have you ever wondered, ‘Is there a business utilizing an emergency answering service near me, and should I use one for mine?’ Instead of wondering, hire the best emergency answering service from Emenac CCS to ensure immediate and appropriate responses to your customers.

Our emergency response answering service responsibly delivers swift and accurate information to your customers before dispatching to the appropriate personnel. Providing the best care to your customers in their worst times gives you the opportunity to create a reliable business they will stick with for life. 

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DISCOVER INDUSTRIES Our Emergency Phone Service Caters to Several Industries

Some industries might not seem the likely recipient of emergency answering services, but there’s no business that may be sure of staying safe from natural or technological disasters. Specifically in healthcare industries, immediate and accurate responses can save a life. Rather than getting caught off-guard and letting your customers suffer, be prepared for everything with our experienced emergency phone service operators.

Home-Services

Home Services

Our professionals work with homeowners, planners, and builders

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Health-care

Health Care

We assist medical practitioners to provide better health care

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real-estate

Real Estate

Our agents reduce stress related to selling, buying, and listing properties

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Technology

Technology

Excellent team is available 24/7 to your customers for technical support

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Retail-Services

Retail Services​

We help retailers grow their business by improving customer experiences​

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E-Commerce

E-Commerce​

Our professionals help you grow your e-commerce business exponentially

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Finance

Finance​

Hire us to get remarkable coverage for your financial services​

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Detailed-Monitoring

Media & Marketing

Stay updated with the evolving digital age with our team of experts.

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Travel-Tourism

Travel & Tourism

Trust our agents to arrange an unforgettable trip for your customers

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Food-Beverage

Food & Beverage

Hire our competent team for the fast-paced food & beverage industry

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Frequently Asked Questions

What is an emergency response service?

This service is a focused and specific type of answering service that involves being available to promptly answer urgent or critical calls. Various industries such as healthcare, disaster control, property management, etc. hire an emergency answering service to ensure that all urgent calls are answered and handled efficiently and instantly.

What is an emergency response call?

An emergency call is any sort of communication which requires immediate action to prevent the loss of any valuable asset. Emergency responses to such calls are instantaneous and systematic. Various businesses, especially of the healthcare industry, follow standard protocols. Whereas, some may customize their responses for their customers. Whatever the procedure, our agents are trained to follow them to the dot, to provide the best care to your callers in a crucial time.

How much does your emergency call answering service cost?

We provide the best services in affordable ranges for each type of business, be it small, medium, or large scale. All packages include exceptional service that operates 24/7/365. Contact us for a tailored package according to your specific requirements.

What types of emergencies can be handled by the service?

Our emergency service handles a wide range of emergencies. We customize our protocols to cater to the specific emergency, including medical emergencies, security issues, property damage, and more.

Is your service available 24/7?

Yes. You can avail our 24/7 availability package that offers 24/7/365 support. We understand that emergencies can occur at any time, therefore our team is always here to assist you.

How quickly will calls be answered?

We strive to answer every call promptly. On average there is no more than a 4 second delay in our response. However, our team dedicatedly works to reduce that delay even during peak hours.

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SIGN UP TO OUR EXPERT SERVICE TODAY!

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