Skills

  1. Actively listening to customer concerns, and finding solutions to meet their needs
  2. Strong attention to detail and accuracy in data entry
  3. Proven track record of meeting and exceeding performance targets
  4. Effective problem-solving and conflict resolution abilities
  5. Ability to empathize and build rapport with customers

Expertise

  1. Customer support
  2. Outbound calling
  3. Admin assistance

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