Skills

  1. Handling inbound and outbound customer calls
  2. Addressing inquiries, resolving issues, and providing product/service information
  3. Team player with a collaborative mindset, willing to assist colleagues as needed
  4. Using call center software and CRM systems
  5. Ability to remain calm and composed in high-pressure situations
  6. Multitasking capabilities, able to handle multiple inquiries simultaneously

Expertise

  1. 24/7 Tech customer support
  2. Customer support
  3. Admin assistance

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